Accessibility Features
General Accessibility Information and Features
COAST is committed to providing accessible public transportation for everyone. All COAST buses and transportation services comply with the Americans with Disabilities Act (ADA) and include accessibility features designed to help riders travel safely and independently.
If you need this information provided in an alternative format or require assistance, please call or text 603-743-5777.
COAST Accessibility Features
All COAST vehicles are equipped with features to make riding easier and more accessible.
Wheelchair & Mobility Device Access
- Every vehicle is wheelchair accessible with a ramp or lift.
- Drivers will assist with securing wheelchairs and mobility devices.
- Lap and shoulder belts are available at all wheelchair positions upon request.
Low-Floor & No-Step Boarding
- Full-size buses can lower (“kneel”) to reduce the height of the first step.
- If you prefer step-free boarding, simply ask the driver to deploy the ramp or lift. No explanation is required.
Stop Announcements
- Major stops are announced to help passengers with vision impairments.
- Need another stop announced? Just let the driver know when you board.
Bus Stops & Shelters
- COAST works with local communities to install bus shelters and benches and advocates for accessible sidewalks, crosswalks, and other improvements.
- Sidewalks and bus stop infrastructure are maintained by each municipality.
Reasonable Accommodations
COAST will make reasonable modifications to policies, practices, and procedures when needed to ensure our services are accessible to individuals with disabilities.
To request an accommodation, contact:
Michael Williams, Director of Operations
Telephone: 603-743-5777, Ext. 101
Email: [email protected]
"*" indicates required fields
Requests may be reviewed by COAST’s Fixed Route Supervisors, Director of Operations, or Director of Human Resources & Compliance.
For complete details, please see the Reasonable Modification Policy & Procedures (PDF).
ADA Paratransit
If you are unable to use COAST’s fixed-route bus service because of a disability, you may qualify for ADA Paratransit.
For details, call or text 603-743-5777.