Portsmouth Senior Transportation
Coming October 1, 2018!
COAST will begin taking trip reservations on September 17th.
Please join us at one of the following events to learn all about the transportation options that will be available:
- July Senior Luncheon (July 26, 12 PM) at the Senior Activity Center, 100 Campus Drive (Community Campus)
- August Information Session (August 13, 5 PM - 6 PM) at the Portsmouth Public Library, 175 Parrott Avenue
- August Senior Luncheon (August 23, 12 PM) at the Senior Activity Center, 100 Campus Drive (Community Campus)
- September Information Session (September 19, 5 PM - 6 PM) at the Portsmouth Public Library, 175 Parrott Avenue
What is Portsmouth Senior Transportation?
Portsmouth Senior Transportation is a partnership between COAST and the City of Portsmouth to provide sustainable, safe, convenient, and comfortable transportation options to Portsmouth Seniors and eligible adults with disabilities. COAST will offer a variety of shared-ride transportation services that will be operated by COAST staff and COAST-trained volunteer drivers.
When does the service operate?
Monday through Friday, 6:00 AM - 6:00 PM
Where can I travel?
When using Portsmouth Senior Transportation services, all trips must either originate or end within the City of Portsmouth. Trips may not exceed more than 5 miles beyond the Portsmouth City line, and must stay within New Hampshire, and Eliot or Kittery, Maine.
How much does it cost?
The fare you pay will vary based on the type of service you choose. (See chart below.)
How do I pay?
For trips that require a fare, you can either pay with exact cash, or you can purchase a Multi-Ride Ticket (coming soon).
How do I get started?
Simply call TripLink at 603-834-6010. Our staff will walk you through the process of confirming your eligibility for the program. Once your eligibility has been confirmed, you can start scheduling you rides!
Trips on all Portsmouth Senior Transportation services require an advance reservation. No same-day trip requests are accepted.
How do I make multiple appointments for trips I take regularly (such as physical therapy)?
If you have regular recurring trips, like going to physical therapy on the same days of the week and at the same times, our staff can book your trips as a "standing order" for a defined period. Just ask our staff about this when you call TripLink.
Traveling with a Guest
All eligible passengers can bring one guest along with them. Your guest is required to pay the full fare. Please notify TripLink when you schedule your trip if you will have a guest with you.
Traveling with a Personal Care Attendant (PCA) or Caregiver
If you require a PCA/Caregiver to assist you during your ride or at your destination, that person is permitted to travel with you for free. Please notify TripLink when you schedule your trip if you will have a PCA/Caregiver with you.
Should I tip my driver?
While we hope that you enjoy your interactions with our staff and receive nothing but the best customer service at all times, we ask you to please refrain from offering your driver any tips or gifts. Simply letting us know that you appreciate our service is all the "tip" we need!
Please contact our staff at TripLink with any questions.
TripLink [at] communityrides.org