Comprehensive Operations Analysis

Project Introduction

COAST is undertaking a Comprehensive Operations Analysis between September 2018 and July 2020. We will evaluate all of our services and reshape them based on community priorities, feedback, demand, and available resources. This is an exciting opportunity to shape our transit system for the future. 

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The success of this project will be largely determined by community engagement and input. We encourage you to let your voice be heard as we work together to shape COAST's future. Please take our survey below. 

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FAQs

Why is a COA necessary?

Communities are always changing. This has been especially true in the 4 cities and 6 towns that make up COAST’s service area.

The places that residents, workers, and visitors want to travel to and from have changed, as well as the number of people who travel between these areas. Similarly, the days and hours that people work and shop have also changed.

After 35+ years of serving the community with an ever-evolving Public Transportation network, the time has come for COAST to reevaluate the best way to meet the region’s changing needs. As part of this process, COAST is performing a “Comprehensive Operation’s Analysis,” or “COA” to determine how service might be improved.

What will the end result be?

A Comprehensive Operations Analysis (COA) will help us take a thorough look at our entire system; retaining the strongest features of the network, while also identifying new opportunities to potentially better serve the region, beginning in July of 2020. The final set of services will be significantly influenced by the feedback we receive along the way.

Who is involved in the decision-making?

The COA is guided by a Steering Committee, made up of people who represent different communities and organizations across the region, who meet regularly to guide and shape the process and project.